Terms and Conditions

Terms and conditions

Date of last update: 6 November 2017
Welcome to the website of Pilates20 (“Site”). These are our terms and conditions.



Your use of the Site constitutes your agreement to these terms. If you do not agree with these terms, you should not use the services provided by the Site (“Services”).


Website not advice

We intend for the information on the Site to serve only as a general overview of matters of interest. The information on the Site is not intended to be comprehensive, nor does it constitute advice in any way. We attempt to ensure the content is current and accurate, but we do not guarantee its currency and accuracy. You should seek advice from your healthcare professional before acting or relying on any of the information on this Site.


Personal service

The Services are made available for your personal, non-commercial use only. If you want to make commercial use of our Services, please contact us for more information.


Use of the Service

You should consult your physician or other healthcare professional before starting this or any other form of physical exercise to determine if it is right for your needs. Do not start this exercise if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising you should stop immediately and consult your physician or other healthcare professional. You understand that there may be risks associated with your participation of the Service and hereby assume any and all such risks.


Account registration, information and passwords

You must open an account with us and provide the required information to us. You must ensure that the information you provide is adequate, complete and current. You may not have more than one (1) account. It is your responsibility to protect your password. You agree to not disclose your password to any third party, and you are responsible for any activities or actions under your account whether you have allowed such activities or actions. Any unauthorised use of your account must be notified to us immediately. You are responsible for any unauthorised use of your account.


Fees and payment

Fees for the Services are notified on the Site in Australian dollars. We may change our fees. Fees are payable by credit/debit card, or any other means reasonably determined by us from time to time.


Use of communication services

The Site may contain areas that allow you to communicate with other members (“Communication Services”). You agree that when using the Communication Services, you will not:

  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name or information;
  • upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received the necessary consents;
  • upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
  • advertise or offer to sell/buy any goods/services for any business purpose;
  • conduct/forward surveys, contests or chain letters;
  • restrict/inhibit any other user from using/enjoying the Communication Services;
  • violate any code of conduct or other guidelines, which may be applicable for any Communication Services;
  • collect information about others, including e-mail addresses, without their consent; or
  • violate any applicable laws/regulations.

Whilst we reserve the right to review materials posted to our Communication Services and (in our sole discretion) remove any materials, we are under no obligation to do so.


Intellectual property rights

Unless otherwise stated, we are the owner of the copyright, trademark and other proprietary rights in the Site and its content.

You are permitted to use the Site, and download and print extracts from the Site, for personal use only. Any other use, copying or reproduction of the Site, or any part of the Site, is prohibited.

Unless otherwise stated, all brand, product and service names used in the Site are the trademarks, trade names or services marks are owned by us. You may not use such trademarks, trade names or service marks without our express prior written permission.


Free trial

We offer one (1) free ten (10) day trial. We reserve the right to terminate any account that is attempting to use more than one free trial. We will automatically charge your credit card at the end of the trial, unless you cancel before then.



You can cancel your subscription at any time and you will not be charged again. We do not refund any paid and unused subscription.



The Site may provide links to other websites. This is done for your convenience only. We take no responsibility for the accuracy or currency of the information on those sites. We do not endorse any information, goods or services referred to within those sites, and our provision of these links should not be taken as an endorsement.



From time to time, we may communicate with you via email or other communications about products, promotions and offers that may be of interest to you.


Disclaimer of warranties

If you choose to use the Site, you do so at your own risk. We make no representation that anything offered through the Site is available for use in other locations, or that it complies with laws and regulations of other locations. We make no warranty that the Site will meet your requirements or be available on an interrupted, secure or error-free basis. We make no warranty regarding accuracy, timeliness, truthfulness, completeness of reliability of any content obtained through the Site.

To the fullest extent permitted by law, we disclaim all other warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose, with respect to products listed or purchased on or through the Site.


Limitation of liability

We are not liable to you on any basis (including negligence) for any loss or damage (however caused) arising out of or in connection with your use of the Site or any content, products or Services made available or listed on it, even if we have been advised of the possibility of such damages. Where our liability to you cannot be excluded, our maximum total liability to you is limited to a refund of the purchase price for such Service.



We reserve the right to suspend, disable or terminate your account at any time in our sole discretion. All decisions regarding the opening, maintenance and closing of accounts rests with us and any decisions we take regarding any aspect of your account is final. Any rights or obligations that have accrued up to and including the date of termination will survive termination.


Privacy policy

We are committed to protecting your personal information. Any personal information that we collect about you may be used for any purpose associated with the operation of the Site, to provide you with the Services or to send you marketing material in relation to our events and offers. The information may be disclosed to our agents, service providers, or other suppliers to enable us to operate the Site and provide the Services. We will otherwise respect your privacy and will treat as confidential any information that you disclose to us.



We may change these terms at any time and without prior notice to you. When we do, we will also update the “Date of last update” at the top of these terms. You should check this page occasionally to ensure you are familiar with any changes.



If any part of these terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.



Any failure or delay by either party to enforce any provision of these terms will not be interpreted as a waiver of its rights or remedies.


No relationship

You agree that no employment, partnership, joint venture or agency relationship is formed between you and us as a result of these terms or your use of the Site and Services.


Entire agreement

These terms supersede all previous representations, understandings or agreements between you and us.


Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute under these terms is subject to the exclusive jurisdiction of the Courts of New South Wales and Australia.